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EBM Connect
COMMS & ENGAGEMENT · AN EBM SERVICE
Every call answered. Every inbox handled.
EBM Connect is your comms team, run by us in your name: phones, inboxes, campaigns and customer onboarding, all reported through the EBM Rig.
TODAY, HANDLEDLive
CALLS
18answered
EMAILS
24replied
LIVE CHAT
5resolved
Enquiries resolved same day92%
Flagged for your eyes2 waiting
What's included
Delivered by our team, in your name, tracked and reported through the EBM Rig.
- Call answering in your name
- Shared inbox triage & replies
- Marketing campaigns & newsletters
- Customer onboarding & welcome journeys
- Social & review responses
- Customer feedback follow-ups
Why hand it over
Never miss a customer
Every call answered in your name; every enquiry gets a same-day reply.
One consistent voice
Tone and scripts agreed with you and used everywhere: phone, email and newsletter.
Your day back
Hours of interruptions become one tidy 5pm summary.
Runs on the EBM Rig
Live dashboards, management information, monthly reporting and a named account manager, included.
Explore the other services
Hand it over.
Book a 20-minute call. No obligation.